Cruise around the lake aboard the Airwheel Electric Paddle Board. The intelligent electric design means no more struggling to balance on your board while trying to paddle. Brake, reverse and accelerate smoothly using the simple controls built into the steering handle. With a top speed of 5 miles per hour, change between four different speeds with the push of a button. The Airwheel electric paddle board has a maximum weight limit of 330 lbs/150 kg and a maximum speed of 5 mph / 8 kph.
The rechargeable 270Wh Lithium Battery has a duration of up to 90 minutes and a charging time of 4.5 hours. Located externally on the outside of the steering column, the battery is easy to remove and charge.
The intelligent safety lock ensures that if the key is removed, the paddle board will automatically power off. Simply connect the provided safety magnetic buckle to the safety lock and slip the end over your hand. This safety feature ensures that if you fall off the paddle board, the loop around your wrist will pull the key from the safety lock and the paddle board will power off. Very similar to a jetski concept.
Due to the large wait list for the Airwheel paddle board, expect your paddle board to ship in 30 days from the date of ordering. All orders will be sent directly from the factory to save on shipping costs and longer wait times. Due to the bulky nature of the paddle boards, the only shipping method available is by sea. Unfortunately, this takes another 30 days. Expect to receive your paddle board within 60 days after order confirmation on our website. Our team will be providing weekly updates and progress tracking for each individual order. The wait will be worth it! If you have any questions, please don't hesitate to get in touch.
If you want to get in touch with us, there are two options available. You can either send us an email at email@example.com or give us a call at 844-606-2433.
Our team members are always available to assist you and work actively every day of the week.
In case you have any queries regarding your order, please make sure to include your order number and product details while sending us an email. We promise to get back to you within 24 hours and help you out with any concerns you may have.
At our company, shipping times can differ for each product and shipping address due to our numerous warehouses located throughout the USA and globally.
To find out the exact shipping times and methods for a particular product, please refer to the SHIPPING & RETURNS tab in the product description.
If you are in need of a product urgently, please don't hesitate to contact us and we will do everything we can to assist you!
We have complete faith in the effectiveness of our products, which is why we stand behind them. If for any reason you are dissatisfied with your purchase, we provide a money-back guarantee within 30 days.
All you need to do is send us an email within the specified time frame with your order number, and we will provide you with a return address to send the product back to us.
Once we receive the item back in our warehouse, we will process your refund as soon as possible. It's important to note that this guarantee is only valid for customers who purchase our products through our website.
We understand how important it is to feel secure in your purchase, which is why all of our products come with a minimum of a one-year warranty. For added peace of mind, some of our products even offer up to ten years of coverage. To find out the specific details of a product's warranty, please refer to the WARRANTY tab in the product description.
If you ever experience an issue with a warranty, simply email firstname.lastname@example.org with your order number, along with a photo or video of the problem and an explanation.
Our team will promptly send a replacement part or product to ensure your complete satisfaction.
If you encounter any issues with our products, please send an email to email@example.com, and we will be in touch within 24 hours. In the event that you receive a damaged, defective, or incorrect item, please contact us immediately within 30 days of the delivery date. Provide a clear picture of the packaging with the tracking number visible, as well as a picture of the received product, specifying the damage, defect, or wrong item(s). Our Online Returns Department will assess your complaints and offer available options for returning the defective products for a replacement. If the original product is available, we will gladly send out a replacement at no cost.
You are responsible for the shipping costs of your return. We recommend that you send it with a tracking option. Please contact us before sending your return, as the return address may differ from the address where your order was initially shipped from. Please note that refunds for merchandise returned without notifying us cannot be guaranteed.
To track your return, use the information provided by the shipping partner to ensure that it has been delivered. We will send you a confirmation email once we have received your package and processed the refund. A full refund will be issued to the original payment method after we have received, inspected, and confirmed that the package has not been opened. After sending the package back, all customers must contact us and provide the tracking information so that we can process the refund. Please note that it may take an average of 3-5 business days for most financial institutions to process the refund, but it could take longer. Before contacting us, please allow up to 7 business days for your financial institution to reflect the refund on your statement. If you require more information, please contact your credit card provider.