Home Rehab Equipment
Three Wheel Dual Seat Luxury Mobility Scooter
Experience unparalleled freedom and mobility with our Three Wheel Dual Seat Luxury Mobility Scooter. Designed for those who need a reliable and powerful mode of transportation, this scooter offers a remarkable travel range between 13 miles (21 km) to an incredible 32.9 miles (53 km), depending on the chosen battery. Powered by a 48V*400W brushless rear motor, this scooter ensures a silent and serene ride, making every journey comfortable and enjoyable. The unique dual seating design allows for two passengers, providing an ideal solution for those who travel with a companion.
With a maximum speed range of 15.5 - 21.75 mph (25-35 km/h), it enables quick and efficient trips to your local shops or errands. Safety is a top priority; the rear drum brakes give you full control over your speed, allowing you to travel with complete confidence. The easy-to-read LCD display keeps you informed about your current speed and remaining battery life, ensuring you are always prepared.
For first-time scooter buyers, this model is an excellent choice. It is simple to operate and recharges effortlessly. With the largest battery, you can travel up to 16.16 miles (26 km) from your home without any hassle. Plus, with a shipping time of just 10 to 15 days and free worldwide shipping, your new mobility solution is only a few clicks away from transforming your daily life.
Specifications:
Frame: High carbon steel frame
Tires: 10"
Motor: 48V*400W brushless rear motor
Controller: 48V
Power display: LCD color display
Maximum speed: 25-35 km/h
Net Weight: 26.24 kg
Gross Weight: 45 kg
Unfolded Size: 1156298 cm
Folded Size: 1156262 cm
Wheel Base: 87 cm
Shipping Time: 10-15 days
T&C’S AND WARRANTY
When you need to return the parts and repair them, please contact us firstly. We aren’t able to deal with your warranty request without confirmation from our customer service team.
Any item returned to us should include a short note as to why it's back and your details (name, contact number, original order number & where it was purchased from). This will make it easier for us to process the item and lead to a quicker resolution.
The courier company will refuse to collect it if it is not packaged appropriately e.g. securely boxed to prevent damage in transit.
NOTE: This information is very important- any problems just get in touch!
We offer a warranty covering the following items on your e-bike :
| Part Name | Warranty scope | Warranty period | Service Content | Freight |
| The main frame | Welding, desoldering, and fracture | 12 months | Replacement for free | AA |
| Battery | The battery cannot be charged or Undervoltage | 12 months | Rree battery replacement for the first month,and repair it for free in the next 11 months. | AA |
| Hub motor | Malfunction | 12 months | Repair for free | AA |
| Controller | Malfunction | 12 months | Replacement for free | AA |
| Handle bar/Mudguard | Welding, desoldering, and fracture | 6 months | Replacement for free | AA |
| LED headlights/Rear lamp/Horn | Malfunction | 3 months | Replacement for free | AA |
| Shock absorber/ Footrest/Kickstand | Fracture and damage | 3 months | Replacement for free | AA |
| Charger | Malfunction | 3 months | Replacement for free | AA |
| Handlebar dashboard/Electric brake levers (excluding brake shoes, callipers and pads) | Malfunction | 3 months | Replacement for free | AA |
| Multi-functional Switcher | Malfunction | 3 months | Replacement for free | AA |
| Tyre | Cracking, bulging | 3 months | Replenishment | Sales team |
| Screws | Lose | Within 24 hours after signing | Replenishment | Sales team |
| Free gifts | Omission | --- | --- | --- |
| 1.The warranty period for the product starts on the date of your purchase. | ||||
| 2.The warranty only covers technical faults which have not been in anyway caused by the user deliberately or accidentally. | ||||
| 3.YIDI will only provide free replacement parts. We do not reimburse any labor costs incurred by the repair service. | ||||
Exceptions to limited Warranty
The YIDI warranty excludes damage or defects under the following circumstances:
1. Abnormal use, lack of maintenance, accidental damage, prolonged exposure to moisture or liquid as well as non-compliance with guidelines for maintenance and servicing as stated in the YIDI manual that is supplied with each e-bike.
2. Damage caused by incorrect maintenance.
3. External factors such as electric shocks, lightning storms, current surges, short circuits, etc.
4. Damage caused by excess exposure to the elements e.g. rust caused by not storing the e-bike in dry conditions.
5. Damage caused by the addition of paint, varnish and bike graphics.
6. Wear and tear through normal usage of parts such as tyres, brake pads, brake cables, spokes, handle bar grips etc.
7. E-bike electrical parts
① Modification of electrical components or any modifications e.g. additions not included when purchased.
② Over Voltage: Connecting a battery larger than 48 volts can damage the controller, wires and/or connectors. Damaging any kit component or motor by connecting the wrong battery type will void the warranty.
③ Water Damage: The warranty does not include damage from power surges, use of improper charger, improper maintenance or other such misuse, or normal wear. The YIDI electrical parts should never be submerged in liquid or left in the rain for prolonged periods.
Terms and Conditions
We do not share customer details with any 3rd parties.
Postage costs of all returns are to be covered by the buyer.
Delivering items back to your dealer for repair will be at your own expense. You are, therefore, recommended to follow the troubleshooting instructions on your user manual as much as you can to identify the faulty parts and send them separately for replacement.
Those parts and/or products which are determined by YIDI to be defective and to qualify for warranty replacement will be provided at no charge, only after a valid warranty claim is processed by YIDI.
Warranty claims must be made by the original purchaser by contacting the original YIDI dealer within the warranty period.
Shipping & Handling fees will apply to all orders placed for warranty parts and/or products and will be invoiced to the customer/warranty claimant prior to said parts and/or products are shipped from YIDI.
YIDI, at its sole discretion, has the option of replacing with a new part, or factory re-certified part. The Limited Warranty stated herein is in lieu of and expressly excludes all other warranties not expressly set forth herein, whether expressed or implied by law or otherwise, including, but not limited to, any warranties for merchantability and/or fitness for any particular purpose. YIDI shall in no event be liable or responsible for incidental or consequential losses, damages or expenses in connection with their products. The liability of YIDI hereunder is expressly limited to the replacement of goods complying with this warranty or at the sole discretion of YIDI to the repayment of an amount equivalent to the purchase price of the product in question.
NOTE: Damaged caused by water, dropping or any collision is not covered by the warranty offer.
Customer Reviews
General FAQs
If you want to get in touch with us, there are two options available. You can either send us an email at Peter@homerehabequipment.com
Our team members are always available to assist you and work actively every day of the week.
In case you have any queries regarding your order, please make sure to include your order number and product details while sending us an email. We promise to get back to you within 24 hours and help you out with any concerns you may have.
At our company, shipping times can differ for each product and shipping address due to our numerous warehouses located throughout the USA and globally.
To find out the exact shipping times and methods for a particular product, please refer to the SHIPPING & RETURNS tab in the product description.
If you are in need of a product urgently, please don't hesitate to contact us and we will do everything we can to assist you!
We understand how important it is to feel secure in your purchase, which is why all of our products come with a minimum of a one-year warranty. For added peace of mind, some of our products even offer up to ten years of coverage. To find out the specific details of a product's warranty, please refer to the WARRANTY tab in the product description.
If you ever experience an issue with a warranty, simply email Peter@homerehabequipment.com with your order number, along with a photo or video of the problem and an explanation.
Our team will promptly send a replacement part or product to ensure your complete satisfaction.
If you encounter any issues with our products, please send an email to peter@homerehabilitationequipment.com, and we will be in touch within 24 hours. In the event that you receive a damaged, defective, or incorrect item, please contact us immediately within 30 days of the delivery date. Provide a clear picture of the packaging with the tracking number visible, as well as a picture of the received product, specifying the damage, defect, or wrong item(s). Our Online Returns Department will assess your complaints and offer available options.
You are responsible for the shipping costs of your return. We recommend that you send it with a tracking option. Please contact us before sending your return, as the return address may differ from the address where your order was initially shipped from. Please note that refunds for merchandise returned without notifying us cannot be guaranteed.
To track your return, use the information provided by the shipping partner to ensure that it has been delivered. We will send you a confirmation email once we have received your package and processed the refund. A full refund will be issued to the original payment method after we have received, inspected, and confirmed that the package has not been opened. After sending the package back, all customers must contact us and provide the tracking information so that we can process the refund. Please note that it may take an average of 3-5 business days for most financial institutions to process the refund, but it could take longer. Before contacting us, please allow up to 7 business days for your financial institution to reflect the refund on your statement. If you require more information, please contact your credit card provider.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Home Rehab Equipment scooters and wheelchairs are unable to be returned if they are damaged during shipping. However, as they are covered by warranty we will work with you to send parts or a new unit depending on the extent of the damage.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on clearance items or gift cards.
Home Rehab Equipment scooters and wheelchairs are unable to be returned if you change your mind about your purchase. This is due to low margins and the high cost of shipping these large, bulky items. Please be sure that you are fully committed before purchasing.